TERMS AND CONDITIONS MARIPOSITA TANGO SHOES
Sale Terms regulate the current agreements between Mariposita Tango Shoes and the customer who to buy via the on-line Shop.
2. RULES FOR ON-LINE PURCHASES
2.1. Eligibility to Purchase
To place an order on the website, the customer must be of age or have more than 18 years, and be the final consumer. Minors are expressly excluded from on-line purchase.
2.2. How to place an order
To place an order through this Web site please follow these steps:
1. Choose the products desired and add them to "basket".
2. Proceed to checkout
3. Create or log into your account
4. Select the shipping Method
5. Choose the method of payment , accept the Sales Conditions and click on "order with an obligation to pay "
6. Make the payment.
7. If the payment is authorized, you will receive a confirmation.
Except for the circumstances described in Sections 2.3 and 2.4 below, this confirmation constitutes
acceptance by Mariposita Tango Shoes customer's order and creates a binding agreement between the customer
and Mariposita Tango Shoes
please print and / or save a copy of the Sale Terms before placing the order.
You will receive a copy of the acknowledgment to your email address, you should print and download a
copy for future reference.
Mariposita Tango Shoes may modify the conditions of purchase at any time, without prior notice to the customer.
However, if an order is cancelled for any of the reasons mentioned above, Mariposita Tango Shoes refund, if
applicable, the value of the order. Shipping charges will not be refunded under any circumstances,. Also, once the Customer has received confirmation of receipt by Mariposita Tango Shoes of his order, the
Sale Terms applicable to the same can not be changed.
2.3. Items Availability
The completion of an order through the website is subject to the availability of the articles. If the product ordered is not available or if it is sold out, the customer will be informed by e-mail and
refunded the amount within thirty (30) days after the payment..
2.4. Cancellation or rejection policy of an order by Mariposita Tango Shoes
Mariposita Tango Shoes reserves the right to reject or cancel any confirmed order, for, among others, the following
• There was a technical error on prices on the website when the order was placed
• The item ordered is not available
• The billing information given by the client was incorrect or unverifiable
• Security systems indicate that the order is abnormal or may be fraudulent
• There are reasons to believe that the customer is a minor of age (under 18)
• Mariposita Tango Shoes is unable, after 2 attempts, to deliver the items to the address provided.
If an order is refused for any of the reasons above, Mariposita Tango Shoes refunds (if provided) the order amount.
After the 2nd unsuccessful delivery attempt Mariposita Tango Shoes will charge the non-delivery costs and all the shipping charges.
• When the free shipping cost option for sales over 280 € is applied, if the item is return regardless of the reason, including unsuccessful delivery attempt, the purchase amount will be returned back deducting all the shipping charges and the bank charges caused by the return. The return of more than one pair of shoes may cause bank charges that will be passed on to the customer ( 3€ per pair)
3. PRICES AND PAYMENT
3.1. Prices and Currency
The prices and offers presented on the Website include VAT (Value Added Tax) and are valid only for online
purchases. The prices are in euro.
3.2. Price changes
The prices on the website are subject to changes. Mariposita Tango Shoes reserves the right to change prices
without notice. However, after receipt of order confirmation, the prices to be paid for this order will not be
Mariposita Tango Shoes informs that despite careful updates that are placed on the prices of the Web site, these
may still contain errors. All pricing errors will be promptly corrected and will not be binding on Mariposita Tango Shoes.
3.3. Payment methods
To pay for the order the Customer may use the following credit cards or debit cards: Visa, Visa Electron,MasterCard, Maestro, American Express, PayPal or bank transfer. The charge will be made upon
confirmation of purchase.
BENEFICIARY ; Mariposita Tango Shoes
BANK: BANCO SANTANDER
IBAN: ES17 0075 3455 23 0607782656
REASON: Order Number
4.1. Delivery: Where and When
Deliveries will be made from Monday to Friday. No deliveries are made on weekends or public holidays.
The orders can be delivered to private residences or offices.
Deliveries will be made during business hours. For this reason, in order to facilitate delivery, it is asked to customers to use their work address or any other address where someone is present at the time of receiving the product, or select the shipment by mail so that the postman leaves a notice in case of not being at home and the client can pick up the shipment later at the nearest post office (only for Spanish shipments)
4.2. Delivery time
Orders are usually delivered within 3-21 working days . Generally the delivery time is respected except in closing periods for vacations where Mariposita Tango Shoes can not guarantee punctuality. All orders except customized shoes are delivered within a maximum of thirty (30) working days from the date of confirmation of receipt of purchase. After sending the order, the customer will receive an e-mail notification about the expected delivery date.
The warehouses will be closed from 15th till 30th August and from 20th December till 7th January, so orders placed during the months of August and December may have additional delays.
4.3. Checking on receipt
The customer is required to check the status of the package when received. If the package is damaged, the customer must make it known to the delivery person at the time the delivery is made and it must not be accepted, arguing that the package is damaged. The package must be sent back, once Mariposita Tango Shoes gets them, it will be checked and, the customer will be refunded the amount of the purchase. Mariposita Tango Shoes informs that the check of the items must be made in a reasonable time from the receipt. If within fourteen (14) days from delivery, the customer has not rejected the product, Mariposita Tango Shoes will consider the product accepted by the customer. This will not affect the customer's right to return or exchange any item, as shown in Section 5 below.
5. RETURN POLICY
Return Policy of Mariposita Tango Shoes
I. If the customer is not satisfied with the products purchased, regardless of the reason, he has 14 calendar days from the date of reception of the goods to return the product without any explanation. It is an essential requirement that you contact the customer service department by email to the address email@example.com indicating the reason for the return. If this prior communication is not carried out, it will not be possible to process the return.
The customer can return the purchased product, provided that:
I.1. The product is unworn, undamaged, and unaltered, with the packaging in perfect condition, and the product and its accessories are in perfect condition, as well as that the product is packaged so that its deterioration is not possible during transport. Mariposita Tango Shoes will not accept the return of the product when it shows obvious signs of use.
I.2. Women's shoes with protective film on the soles must have it adhered and intact; if it has been partially or completely removed, we cannot accept the return. (Royal Decree-law 9/2017, of May 26. Article 103, section c).
I.3. All clothes must must have the label adhered and intact ; if it has been partially or completely removed, we cannot accept the return. (Royal Decree-law 9/2017, of May 26. Article 103, section c).
I.4. The product has not been washed or used in any way (other than reasonable wear and tear from examining and testing the product). The product has not been stained. Mariposita Tango Shoes will not accept the return of the product when it shows obvious signs of use or makeup stains.
I.5. The product is complete (two elements forming a pair must be returned together).
I.6. The customer must assume all the shipping charges.
I.7. Products must be returned within 14 calendar days from the date of reception of the goods in their original packaging and labels together with applicable Returns Note. The latter will be provided by Mariposita Tango Shoes upon customer request to info@maripositatangoshoes
I.8. No returns of goods made according to the customer's specifications or clearly personalized. Therefore the return of custom shoes with widths, sizes or tacos customized by the customer or of clothing made at the request of the customer in other measures than the usual measures are not allowed (Royal Decree-law 9/2017, of May 26. Article 103, section c).
II. Upon satisfactory inspection of the returned goods, Mariposita Tango Shoes will refund the price of the product within thirty (30) days from the receipt of the goods deducting all the shipping charges and bank charges caused by the return.
II.1. If the inspection of the returned goods is not satisfactory, Mariposita Tango Shoes will send the items back to the customer and the customer must assume all the shipping charges.
III. Product Exchange: As a rule, the products can not be changed. To obtain a product in another colour or another size, the Customer must return the original item and place a new order from the website. Shipping costs are borne by the customer.
IV. Return of Gifts: To return a product received as a gift, the customer must contact the person who gave him the gift and ask to make the procedure for gift return. Repayment will be made in the same way than the original payment.
V. Information on Refunds: Refund will be made in the same way as the original payment. The amount corresponding to the shipping costs will not be refunded. Once the returned product is examined, the customer will receive the refund within the next thirty (30) days from receipt of the merchandise returned by Mariposita Tango Shoes deducting the amount of all shipping costs and bank cost incurred. The return of more than one pair of shoes may cause bank charges that will be passed on to the customer ( 3€ per pair).
VI. Goods travel at customer own risk.
VII. For anything not clearly mentioned in the present contract, firstname.lastname@example.org refers to the “Real Decreto Legislativo 1/2007” and to the relevant provisions of the Spanish Civil Code.
If any of these terms is considered void or unenforceable, such provision shall be deemed not put in place and shall not affect the validity of the other provisions.
6. VALIDITY OF OFFERS
The promotional offers shown on the Website to increase the sales of certain products are valid only while they appear on the Website, unless otherwise specified therein.
7. SALVAGUARDA CLAUSE
All the clauses or terms of this contract must be interpreted independently and autonomously, the rest of the stipulations not being affected in the event that one of them has been declared NULL by a final judicial decision. The contracting parties agree to replace the clause or clauses affected by another or others that preserve the effects pursued by the parties.
8. APPLICABLE LAW
Purchases made through the website in accordance with these conditions of purchase are subject to Spanish law.
Any dispute or discrepancy concerning the application or interpretation of the Sale Terms, as well as the contracts incorporating them, shall be resolved in the Court of the city of Estepona in Spain, which will have exclusive competence over any other jurisdiction.